GENERAL TERMS OF USE OF THE INTERNET SHOP WWW.MAKAROON.BG

By using the www.makaroon.com website, any menu, category or sub category, section or subsection, as well as the emergence, development and termination of any legal relationship arising from the use of this site, you give your consent to be bound by these Terms and Conditions of Use of the Site, as well as any other terms and conditions governing individual legal relationships governed by its use.

For the hypotheses outlined in the preceding sentence, you also provide your consent to the collection and use for the purposes of the website and the legal relationships it provides for the personal information you provide. Linking Terms and Conditions is applicable to both the current configuration of the website and any changes made to it in the form of additions and modifications, or the introduction of new menus, categories, sections, and more.

If you do not agree with the above, or do not wish to give your consent to be bound by the Terms and Conditions of the Website, you are not allowed to visit, use it, or be a party to a legal relationship.
I. General Statements
1). These General Terms and Conditions constitute a contract for the provision by Macaron Ltd. of its own web site www. makaroon.bg to perform distance marketing with gift certificates with potential buyer-users and settle the rights and obligations of the users of the website www.makaroon.bg, owned by Macaron EOOD.

2). The parties to the present contract are "Makaron" Ltd. - a company registered in the territory of the Republic of Bulgaria, with headquarters and address of management: Sofia 1612, Krasno Selo area, 19 Tsar Boris III Blvd., entr. "B", mag. 24 and address for correspondence: Sofia 1612, Krasno Selo area, 19 Tsar Boris III Blvd., ent. E-mail: office@makaroon.bg on the one hand and every user who has uploaded the website www. makaroon.bg on the other.

3). The user states that he is familiar with these terms of use and any active action on his part or that he retains passive behavior after the web site www.makaroon.bg is loaded into the browser is an electronic statement that he agrees with these terms for use.
4). Active action is a click/ selection on an electronic link or an ad banner that leads the user to other websites on the www site. makaroon.bg.
5). Keeping passive behavior means not leaving the site after it has loaded into the user's browser.

II. An explanation of some terms
Users state that they are familiar with and agree with the definitions of the following terms:
An Internet site / store is a collection of websites with a common home page that is loaded into your browser by writing to the email address www.makaroon.com;
User / Client on a website or site is any person (potential buyer of the offers) who has entered the e-mail address or reached the website or site by redirecting from another website and, in case of interest, undertake purchases of goods and / or services by electronic means;

Interface - a combination of graphic objects associated with programming code through which the user communicates with the website in a way that is accessible to him / her.
Platform - a set of conceptual, software and graphical solutions that make up a complete product that provides an accessible user environment to the capabilities of the web.
Browser - a computer program that provides the ability to transfer, manipulate, and visualize data through different types of data protocols.
An electronic link is a link denoted on a particular website that allows automated forwarding to another website, information resource or object through standardized protocols.
Malicious actions are actions or omissions that violate Internet ethics or harm to persons connected to the Internet or associated networks, spamming (spam, spam), gaining access to resources with foreign rights and passwords, use of defects in HACK systems, actions that can be qualified as industrial espionage or sabotage, damage to or destruction of systems or information arrays (CRACK), sending Trojan horses or causing virus installation or remote control systems, interfering with the normal work of other Internet users and associated networks, performing any action that may qualify as a crime or administrative violation Bulgarian law or other applicable law.
Information System / System is any separate device or set of interconnected or similar devices, which in the execution of a particular program provides automatic data processing.
A website within the meaning of these Terms and Conditions means a composite and distinct part of a website.
IP Address ("IP address") is a unique identifier, associate computer, website, or user resource in a way that allows it to be localized on the global Internet network.

A password is a code of letters, numbers, and characters, which together with the username uniquely identifies the user and which, together with the user name, serves to access his / her profile. A user name is a user-selectable unique code of letters, numbers, and characters by which he is individualized in his dealings with the Contractor

A user profile is a separate part of the Macaron Web site, containing user information required by www.makaroon.com, stored with it, used and processed only for the purposes of Art. 4, para. 1, item 3 of the Personal Data Protection Act, the user accessing the profile by entering the username and password. The profile also serves the communication between the user and Macaron EOOD.

An incidental event is unforeseen at the time of the conclusion of the contract, a circumstance of extraordinary nature, making the provision of services objectively impossible. Website / Site is a distinct place in the global Internet network accessible through its HTTP, HTTPS or other standardized protocol containing files, programs, text, sound, picture, image or other materials, and resources.
An advance payment is a way of paying the ordered goods / service by transferring money to a Macaron EOOD account before receiving the ordered goods / service.

Gift Certificate - a document issued by the merchant that the consumer / customer receives in electronic or paper form and which certifies that the consumer / customer has paid the advertised goods or service fully or partially and can therefore make use of it. The certificate issued by Macaron Ltd is not a means of payment, can not be used as such and can not be substituted for its monetary equivalent. It only certifies that a payment has been made to a particular package containing the product or service for which the document was issued. This document will be referred to below as a purchase / sales contract.
The visual representation of the services / goods (photos) on www.makaroon.bg shows only the type of activity offered by the service provider and does not represent the actual performance of the service by the supplier. There may be a discrepancy between the performance of the service, the location of the supply, the type of equipment and others for which www.makaroon.bg is not responsible.
A description of the services / goods at www.makaroon.bg includes information about the service provided by the particular supplier. There may be a discrepancy between the description of the service and its performance, depending on unforeseen circumstances, adverse weather conditions or other, for which www.makaroon.bg is not responsible.
Dealer is the owner of the internet shop www.makaroon.bg - "Makaron" EOOD, with headquarters and address of management 1612 Sofia, Krasno Selo area, 19 Tsar Boris III Blvd., entr. "В", маг.24.
Purchase Order is the request to purchase goods / services from the website under the terms and conditions set out therein for the delivery and payment by the user / customer.

Service is any action on the part of Makaron EOOD regarding the order made by the customer / customer regarding the offered on the internet store.

III. Subject of the contract.
1). "Makaron" EOOD offers to the consumers an online shopping platform via its website www.makaroon.bg, under the terms of a distance sales contract within the meaning of Art. 45 et seq. Of the Consumer Protection Act, exercising the powers given to him under this contract.

2). The distance sales contract through which the consumer purchases goods / services using the platform provided by Macaron EOOD differs from the present terms and conditions, and when making an electronic statement for the conclusion of the purchase contract, the consumer agrees both with these terms and conditions, as well as with the content of the distance-purchase contract (certificate) providing for an advance payment, which is prominently displayed in the sales interface.

3). Macaron Ltd. is not responsible in the following cases: - For damages caused by other sites available through links / banners placed on this site; - Any deficiencies and / or any other liability in relation to the services / goods purchased by the user via www.makaroon.bg and if the terms and conditions announced on the site are wrong or misleading;

- About the quality of the goods or services provided by the site. Any issues arising in this regard are resolved between the consumer and the supplier who provided the particular good or service. - For violation of copyright and related rights by positioning materials subject to these rights provided by third parties promoting through the website owned by Makaron EOOD;

- For any damages caused to users when providing the service; - If the user forgot the account logged on to a computer or otherwise authorized and / or allowed to be used by third parties who have abused his / her registration; - For damages caused in the absence or interruption of the access to the website www.makaroon.bg, independent of the team.

4). The user name with which the user registers does not give him any rights other than the right to use the specific username within the Macaron's information system. When the user changes his or her username, Macaron EOOD does not check or assume responsibility for the authenticity of the new username, whether it affects the rights of third parties and in particular the right to name or other personal rights, the right to trade name ), trademark rights or other intellectual property rights.

5). The user is obliged to use the access granted to the electronic platform: to observe the Bulgarian legislation, the applicable foreign laws, the present General Terms, the Internet ethics, the rules of morality and the good morals; not to offend the good name of another, and not to call for a violent change in the constitutionally established order, to commit a crime, to violence against the person or to spur racial, national, ethnic or religious enmity, not to preach fascist or other antidemocratic ideology, not to violate any foreign property or non-material rights, including intellectual property rights; to notify Macaron EOOD immediately of any case of committed or open violation; not to interfere with the proper operation of the system, including but not limited to not hindering another user's authentication process, not accessing outside of the provided, harming or impeding the availability, reliability or quality of the access granted; does not use it in a manner that causes it to be abandoned;
not to retrieve technically any information resources or parts of information resources belonging to the databases located on the Makaron EOOD website and thus not to create its own database in electronic or other form; not to impersonate another person or otherwise mislead third persons as to their identity or belonging to a particular group of people; not to perform malicious acts within the meaning of these Terms and Conditions.
6). Unless expressly agreed, the user may not reproduce, modify, delete, publish, distribute or otherwise disclose the information resources posted on the Macaron EOOD website.

IV. Protection of personal data

1). Macaron Ltd is responsible for the protection of consumer information that has become known to him regarding the registration subject to these General Terms and Conditions except in cases of force majeure, accidental occurrence or malicious actions of third parties. "Makaron" Ltd. collects and processes information for the Users only for the purposes provided in the present Terms and Conditions and the Privacy Policy.
2). In the registration form filled in by the user upon registration, Macaron EOOD indicates the mandatory or voluntary nature of the data provision and the consequences of the refusal to provide it. By agreeing to these Terms and Conditions and the Privacy Policy, the user agrees that the information about him / her will be processed in the manner provided for there.
The profile created during the initial registration has default settings allowing free access to the user-specified personal data. Upon registration, if the user wishes, the user has the right and technical possibility, by changing the default settings, to restrict or prohibit access to his or her personal data.

3). The restrictions under item 1 shall not apply in case the consumer or persons under his control have committed malicious acts within the meaning of these General Terms or have violated the rights or legitimate interests of third parties. In this case, Macaron Ltd has the right to provide the personal information for the consumer to the respective competent state authorities in accordance with the current legislation.

4). "Macaron" Ltd. collects and uses the information for the users only for the purposes provided in the present Terms and Conditions. The described purposes for which the information is used are not exhaustively listed and do not create any obligations for Macaron EOOD. 5). With the acceptance of these Terms and Conditions, the user agrees to process his / her personal data for the purposes of the distance-to-market contract for the sale of the promoted goods by giving consent to an advance payment.

6). By accepting the terms and conditions, the user agrees with his / her personal details that are publicly available on his / her profile at www.makaroon.com; user friend information on these profiles; uploaded image or text materials, or the like, to be used and distributed by Makaron EOOD for direct marketing purposes unless specifically prohibited from accessing them. The user's actions at www.makaroon.com (liked products, questions, comments, friendships) and the information about the goods / services purchased by him / her (number, price, specificity) can be used by Macaron Ltd for the purposes of direct marketing.

7). Makaron Ltd. undertakes not to disclose any personal information about the consumer and not to provide the collected information to third persons - state authorities, commercial companies, individuals, etc., except in the following cases: - has received the explicit consent of the user at the time of registration or at a later date; - information is requested from government bodies or officials who, under current legislation, are authorized to request and collect such information in accordance with statutory procedures; - other cases mentioned in the law.

8). By signing up at www.makaroon.bg, the user allows his personal profiles www.makaroon.bg or his e-mail address to be sent personal, commercial or other commercial messages from Macaron EOOD or from the bidders site merchants.

V. Explaining the technical steps of a consumer-buyer on the conclusion of a contract for distance sales through the website www.makaroon.bg

1). By uploading the homepage www.makaroon.bg, the user gets the opportunity to get acquainted with a published offer, which in most cases refers to the purchase / sale of the offered product / service. In a prominent place, the user can see both the company's data, the owner of the website and the terms and conditions of the site. 
2). By actively selecting a link, banner, active button or picture, the user states that he / she is familiar with the Terms of Use of the site.
3) ). If the user has the will to sign a contract through the platform provided, he should reach a page - a part of the site containing a specially designed interface through which the user will execute the electronic will to sign a distance-purchase contract. Purchase of a service / goods from a web site www.makaron.bg may be made by a registered and unregistered user who, according to these General Terms and Conditions, provides the data necessary for the conclusion and performance of the contract.
4). The buyer, after acquaintance with the Terms and Conditions and the text of the purchase contract, should be aware that the purchase contract is concluded not with the owner of the site but with the explicitly mentioned third party who is announced after the order. The merchant is also a user of the site www.makaroon.bg, using the provided electronic platform for distance shopping and promotion of the goods / services he / she offers.

5). The payment of the contract price is done through exhaustively listed ways in the site, making the payment on the one hand is a voluntary statement to the user that he agrees to pay the service, on the other hand represents an electronic statement of the consumer that he agrees with the General the terms of use of the site and the terms and conditions of purchase and sale that he has read, approved and selected so far.

6). Upon conclusion of the contract, the user receives a message on the e-mail address provided during the registration, for the successfully accepted electronic statement that confirms that the contract was concluded. From then on, the parties to the contract are guided by the terms and conditions. 
7). Any change in the circumstances of the contract is communicated to the user by sending an email to the email address provided during the registration. Money transfers from www.makaroon.com to users on the site are made only by bank transfer, and all transaction costs incurred in connection with the amount transferred are at the expense of the receiving user.

VI. Order, payment and delivery
Order: Orders for gift certificates from www.makaroon.bg are accepted and processed every working day from 09:00 to 18:00. Users are also notified via e-mail for the receipt and confirmation of orders from www.makaroon.bg.

Each order includes the following mandatory elements: order number; ordered products, number of services, unit price and total value; type of certificate and value; payment method; total cost of the order; shipping address; data for Macaron Ltd. (telephone, e-mail address). The final cost of the order is calculated as a sum of the prices of the services ordered. All prices in internet shop www.makaroon.bg are in Bulgarian levs with VAT included. The prices of the products do not include the price of the gift certificate in a luxury gift box and its delivery.

The gift certificate of Macaron Ltd. is available in 2 versions - electronic certificate and paper in a luxury gift box.

Payment methods: www.makaroon.bg offers the following options for paying the certificates: bank transfer, debit / credit card via ePay.bg, at EasyPay cash desk or debit / credit card. – 

Bank payment: Payment of a certificate by bank transfer can be done by bank transfer or cash on the bank account of Macaron EOOD: IBAN: BG62RZBB91551009225756 BIC: RZBBBGSF Bank: KBC Bank Bulgaria

Reason for payment: Order number After an order has been made and a choice of this method of payment, the consumer has to make a payment by bank transfer or pay the amount due on the company account with a deposit slip to a bank within 24 hours. After receiving a payment, a representative of www.makaroon.bg sends the certificate in the already confirmed way and delivery terms. –

 EasyPay Cashier

After an order has been made and the payment method is selected, the user is redirected to the EasyPay site where a unique 10-digit payment code is generated. Payment in an EasyPay office in the country must be made within 24 hours, when the payment code is active. After receiving a payment, a representative of www.makaroon.bg sends the certificate in the already confirmed way and delivery terms.

- Payment with debit / credit card registered in the system at www.epay.bg

Payment through the ePay.bg system can only be made if the user has a site registration and a debit or credit card to his / her account. Visa Classic, Visa Electron, Maestro, MasterCard, Euroline and Borika cards can be made via the ePay.bg system. When choosing this payment method, the user is redirected to the ePay.bg site, where the site's instructions should be followed.

After receiving a payment, a representative of www.makaroon.bg sends the certificate in the already confirmed way and delivery terms. "Macaron" Ltd. does not collect, store and in any way have access to information about the data of the users' cards.

- Payment by credit and debit card
The payment of a certified certificate via www.makaroon.bg can be done by credit card or debit card. Supported cards: Visa, Visa Electron, Maestro, Master Card and more. After receiving a payment, a representative of www.makaroon.bg sends the certificate in the already confirmed way and delivery terms. "Macaron" Ltd. does not collect, store and in any way have access to information about the data of the users' cards.

Delivery:

The delivery of a certificate in a luxury gift box on www.makaroon.bg is carried out by an employee of courier company Econt, with which Macaron Ltd. has signed a contract. The cost of delivery is included in the price of the services. The user receives the order requested at the delivery address specified or at a courier company's designated office.

Delivery of the certificate is done within the selected time frame and depends on the type of certificate selected: Luxury gift box (standard delivery) - 18.00 lv (delivery price is included in the gift box price).

Delivery terms and conditions: 
- Confirmed and paid order until 17:00 every business day - standard delivery on the next business day (for small towns/ villages without an Econt office - according to service schedule 
up to 3 working days after dispatch)

- Confirmed and paid order after 17:00 - Delivery is made within 2 working days (for small small towns/ villages without an Econt office - according to schedule of service up to 3 working days after dispatch) - The deadline for delivery of the certificate at www.makaroon.bg begins to run after confirmation of the order by our team and receipt of the payment on the order.

Important information: 

- The price of the delivery of the certificate at www.makaroon.bg is included in the order of a luxury delivery package to an exact address and an office of Econt.

Deliveries are made within the business working hours: Monday to Friday, 09: 00-18: 00
- For delivery on the same business day, delivery outside of working hours and on weekends and public holidays - please contact us for more information.

- The terms and conditions of delivery provided by www.makaroon.bg are valid for the territory of the Republic of Bulgaria. To supply a luxury certificate outside the country, please contact us for more information.

VII. Implementation of services

1). A customer who has made an electronic order for a service has the obligation and is responsible for downloading and printing the terms of use of the respective service sent to him by the Merchant on the e-mail specified by him and providing them to the user. 
2). Certificates are personal and can only be used by the person whose name is written on the certificate.

3). The services are executed after a reservation has been made on the order described by the Dealer and against a certificate provided to the contractor in paper form and an identity document. 4). The Contractor may refuse to perform the service in the event that they are not presented as described in point 
3). documents, or in case of doubt about their authenticity, as well as to cancel the performance of the service due to unforeseen or unusual reasons.
Reservations for the performance of services

5). Booking terms for the services offered by the internet store are different (according to the specifics of the service) and are described in the terms of use of the particular service, as well as in the instructions for use described on the back of the certificate. 6). Reservations are dependent on the base load and must be made under the serial number of a valid certificate.

7). Service Reservation is deemed to have been confirmed / made following a Customer's request and fixed by the Merchant date and time (time when appropriate) by electronic means or by telephone conversation between the two parties and / or e -mail specified by the customer. 
8). A confirmed / made reservation can be canceled at least 48 hours or more before the event (subject to the terms of use of the particular service).

8.1). Upon refusal of a reservation already made after the time specified in item 8, the user loses the right to use the certificate. 8.2). Reservations on expired certificates are not made. Such certificates are invalid and services may not be used.

Assigned Use:

9). The use of the service can not be passed on to third parties. Validity of service performance: 
10). Certificates for each service are tailored to its specificity. The validity of each certificate is printed on itself.
11). Each certificate can be used within its validity, printed on its face. Expired certificate services are not running! 12). The validity of the certificate may be extended in case of an inquiry on our e-mail (office@makaroon.bg) before the expiration of its current validity. In the case of an extension, the new validity of the certificate is added to the old one and e for a period of time equal to half the stated as the validity of the respective service in the internet store.

13). The trader has the right to refuse the extension under the previous point at his discretion, according to the specifics of the service.

VIII. Change and Cancel Order
When changing the order, the user does not commit to purchasing the same value service. If an invoice is issued, it is canceled or a credit note is issued. For a card payment method, the amount is refunded with a credit transaction on the same card account.

Pursuant to Art. 50 of the CPA, the consumer has the right to withdraw from the contract at a distance without giving any reason, without indemnity or penalty and without paying any expenses, except for the expenses provided in art. 54, para. 3 and Art. 55 within 14 days from the date of receipt of the certificate in electronic or paper form by the consumer or a third person other than the carrier and indicated by the consumer, or where the consumer has ordered many services with one order which are executed separately from the date on which the consumer or a third party other than the carrier and indicated by the consumer accepts the last certificate.

The right of withdrawal may be exercised only if the following conditions are met: the luxury package of the certificate is not damaged; the consumer has provided to Makaron EOOD the purchase documents for the goods, namely: the certificate issued, certifying the purchase of the service (obtained in electronic version or in hard copy in the form of a certificate in a luxury package).

In the case of cancellation  of the order, the consumer must send or hand over the certificate (obtained electronically or in hard copy in the form of a certificate in a luxury package) to Makaron EOOD no later than 14 calendar days, from the date when the consumer notified Makaron EOOD about his decision to cancel the order. Until the certificate is handed over by the user to Makaron EOOD, the risk of accidental damage is borne entirely by the user.

In case the user performed his right to cancel his order , Makaron.bg Ltd returns back to the consumer the whole amount already paid, except the delivery cost (if any ), not later than 4 days after the users confirmation for cancellation of the order. Makaroon.bg Ltd returns the amount spent using the same payment method as originally paid from the user.

IX. Additional conditions

1). Macaron Ltd. reserves the right to modify or supplement these General Terms unilaterally without notifying the consumer.

2). The Consumer-Buyer declares that he is aware that the services he purchases through the site fall within the scope of the Art. 50 para. 3, item 2 of the CPA. 
3). By confirming these Terms and Conditions, the user-buyer expressly agrees to pay in advance, in whole or in part, the purchase contract price that he / she concludes through this platform on the basis of a specific offer contained therein.

4). The parties declare that if any of the clauses of these Terms and Conditions prove to be invalid, this will not result in invalidity of the contract, other clauses or parts thereof. The invalid clause will be replaced by the mandatory rules of the law or established practice.

5). All provisions not covered by these General Terms and Conditions shall be governed by the provisions of the applicable legislation of the Republic of Bulgaria. 
6). These Terms and Conditions may be reviewed and updated at any time by Macaron EOOD. If you continue to use the site, you explicitly agree to the changes made.
7). In case of disputes, the parties may contact the EU Dispute Settlement Body via a dedicated platform at the following address: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2. show & lng = BG

H. Disputes  
All disputes between the parties are resolved in a spirit of understanding and goodwill. In the event that consent is not reached, any unresolved disputes, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, as well as disputes concerning the completion of gaps in the contract or its adaptation to new circumstances, will be resolved by the competent court of registration of the Merchant, in accordance with the Bulgarian legislation.

XI. Apps
The use of services offered at the internet store of extreme nature requires the obligatory introduction, completion and signing of the declaration provided by the service executing the service. The Declaration reads as follows:
DECLARATION OF DISCLAIMER:

I realize that the service in this certificate is extreme and carries risks of material damage, severe physical trauma and / or fatal outcome! - I am aware of the risks of the occurrence of a technical malfunction in the implementation of the service leading to an accident. - I voluntarily assume these risks and discharge myself from liability and give up the right to bring to court or otherwise any claims against the persons and institutions that organize and conduct this activity.

- My health and self-esteem are good, I have no complaints. 
- I'm not under the influence of alcohol and / or other intoxicants. 
- I received instructions and instructions on the service.

- I am informed that the organizer is not responsible for the unintended consequences of the service. 
- I agree to receive emergency medical care and, if necessary, be taken to a medical establishment.